Even if you have a secretary, he/she can only do one thing at a time. If your business phone is constantly ringing and someone can’t get through to you, callers (and potential customers) may begin to feel very frustrated with your company and seek assistance elsewhere. Luckily however, there is a way to ensure that…
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Standing apart from the crowd in today’s economic situation can be quite difficult to accomplish. It is necessary for businesses to seize every opportunity to stay ahead of the game in the business market. The benefits of hiring a professional answering service for your company are constantly growing and most recently, have been proven to…
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When it comes down to deciding whether or not professional answering services are right for you and your business, we can understand that you might have a few questions. If working with a call center is something that you aren’t particular familiar with, it’s easy to get wrapped up in the “what ifs” and allow…
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We all know that making to-do lists and staying organized are great ways to stay focused and increase productivity throughout the work day. However, sometimes unexpected calls and projects can interfere with your schedule. On a stressful day, these unplanned phone calls can put a delay on your set to-do lists and cause a decrease…
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As technology continues to develop, the ways in which individuals choose to communicate with one another are becoming more and more diverse. The digital age has opened many new doors of communication, including texting, email, e-newsletters and a never-ending list of social media outlets. With all of this and more, we forget the importance of…
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Those who spend an ample amount of time on the phone for their business will tell you that each call is different. While most calls are going to center around general inquiry and so forth, you are most certainly going to get your fair share of calls from irate customers over the years. Now while…
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When it comes to making any type of business practice successful, you must always remember that those most likely to provide potential clients with a first impression of your company, are your Telephone Receptionists. That is to say, if there is a less-than-satisfactory experience during a simple phone conversation, what are the odds of that…
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