Making a phone call can be tough, especially for Millennials and Gen Xers. After all, many of the things we used to do by phone (ordering food, talking to friends, or speaking with clients) is now done over text or emails. However, that doesn’t mean you will never have to pick up the phone. A lot of business is still conducted over phone calls, making it difficult for those with phone anxiety to do their jobs. Thankfully, there are ways to get over it.
Write a script
Many people are afraid they might get tongue-tied when they’re on the phone. One way to quell those fears is to write out a script ahead of time. Write out exactly what you’re going to say when someone answers the phone, and then lay out bullet points for things you want to address later on in the call. While you can’t predict what someone is going to say on your call, you can have notes to prepare you for any situation that may arise.
Keep yourself busy in the time leading up to the phone call
If you spend a half hour staring at the phone, your brain will start creating nightmare scenarios, making you more and more nervous. To tamp down on your nerves, keep yourself busy in the hour or half hour leading up to the phone call. Clean your desk, write some emails, or try meditating to better control your phone anxiety.
Just do it
You may not want to hear it, but at the end of the day, the only way to get over phone anxiety is to get on the phone. As you keep making phone calls, your brain will slowly realize that the phone is not a threat. You’ll notice your nerves gradually diminish, and over time, you won’t be nervous at all. It may be tough now but stick with it. We promise you it’s worth it in the end.
Answering and making business calls can be difficult, especially if you already have enough on your plate. At A Personal Answering Service, we can help you manage all of your incoming and outgoing phone calls to better help you deal with your phone anxiety. Contact us today to learn more!