IT Answering Service – Tech Companies
With the changing needs of technology more businesses require IT assistance 24 hours a day. A Personal Answering Service is your solution for 24/7 365 day phone support.
Whether you need us to handle your calls 24 hours a day, as an overflow receptionist or only after hours we are flexible. Our professional agents will handle your calls following your protocols and contacting the Tech On Call for those callers who need immediate assistance.
A Personal Answering Service will provide scripting which provides our agents the appropriate questions to ask and capture the necessary information your technician will need to help resolve the problem. Emergency dispatch options are setup to your specifications, which could be a combination of live agent delivery, text message or email options to fit your response time requirements.
Call us to discuss how we can best serve your needs and receive a free quote!
800-477-9103 or 410-288-7600
Ask about our no risk FREE TRIAL!