Contact us to learn more about these New Enhanced Services!
Web Scheduler – a Web-based appointment scheduler allowing both customer and agent access
Web Message Connect – Allows customers to view filed/waiting messages via the Internet (multiple user discount packages available)
Web Site Interface – Agents can directly connect to the client’s Web site for informational purposes
Caller ID – Attaches the caller’s name and inbound telephone number to each message
Message Trace – A report is attached to the end of each message documenting what the agent did with each call
E-mail Logger Recordings – E-mail recorded clips of client messages and calls
Order-Taking – Client Web site or customized Intelliform
Scripted Form – Intelliform allows detailed client-specific agent scripting
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